We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page you can read which data we collect when you use Zhomer B.V.'s website and/or services, why we collect this data and how we improve your user experience with it. So you understand exactly how we work.
Zhomer B.V. respects the privacy of all users of its websites and ensures that the personal information you provide is treated confidentially. Zhomer B.V. acts in accordance with the Personal Data Protection Act and the General Data Protection Regulation from 25 May 2018.
In the context of our services, we collect, store, pass on or otherwise process personal data. Under applicable privacy laws, we qualify as a data controller with respect to the personal data we process about you.
Zhomer B.V. employees are obliged to respect the confidentiality of your data.
1. Who is Zhomer B.V.?
Zhomer Media Business B.V. is a private limited liability company with registered offices and place of business in Hof van Twente and is registered with the Trade Register of the Chamber of Commerce under number 17145904 (KvK Veluwe en Twente).
2. What personal data does Zhomer B.V. collect and process?
Use of our services
On Zhomer B.V.'s website you can see which services Zhomer B.V. offers and take out a suitable service.
As part of our services, we collect personal data from our customers, visitors to our websites, subscribers, recipients of our newsletters, participants in conferences, events and training courses, participants in our online forums, persons who contact us by telephone, applicants and persons mentioned in our publications, websites and in our online database/guides.
Depending on the service you purchase, we ask you to provide (personal) data, such as:
Your details:
  • gender;
  • full name and surname;
  • telephone number;
  • e-mail address;  
  • address information
Your company data (business customers):
  • legal form;
  • company name;
  • address information;
  • e-mail address;
  • vat number;
  • Chamber of Commerce number
Payment details (if you order a product):
  • IBAN and name.
When you send e-mails or other messages to us, for example using a form on the website, we retain those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on Zhomer B.V.'s own secure servers or those of a third party.
Automatically generated data
In order for the website to work optimally, automatically generated information about your use of the website is collected and processed. The optimisation of the service consists, among other things, of technical adjustments, for example, the correct display of pages and the security of the website.
The information collected consists of the type of device (computer, mobile, tablet) you use, your IP address (number of your device that makes it possible to recognize your device), the type of browser, the operating system you use, and the pages you visit on the website as well as the items you view. In addition, we keep log-in data and selected values with the hostname that belongs to the IP address.
3. For what purposes and on the basis of what legal grounds is the information collected used?
Your information will be used for the following purposes, and on the basis of the following legal grounds:
The use is necessary for the execution:
  • To make the use of the website possible;
  • To invoice you for the use of Zhomer B.V.'s services;

The processing is necessary for the representation of the legitimate interests of Zhomer B.V.
  • To send you information about Zhomer B.V.'s own products and services and to respond to any questions and/or complaints you may have;
  • For compiling anonymised statistical data;
  • To secure, adapt and improve the website.

You have given your permission for the use or processing of data. This is necessary in order to comply with a legal obligation resting on Zhomer B.V., such as:
  • To provide information about you to third parties if you have given your permission to do so or on the basis of legislation and/or regulations.
Zhomer B.V. wishes to keep you informed of the development of its services. If, for example, there is an expansion of the possibilities with the services, Zhomer B.V. will let you know. Zhomer B.V. can also keep you informed of actions that are and/or will be organised by Zhomer B.V. 
If you do not wish to receive e-mail messages from Zhomer B.V., you can unsubscribe from e-mails sent by Zhomer B.V. at any time in almost every mail. In case you cannot or do not directly find such a link, you can also indicate your wishes by sending a message via zhomer.nl/unsubscribe.
Use by third parties
If you provide personal data to Zhomer B.V. in connection with the services of Zhomer B.V., these personal data will not be shared with third parties, except and insofar as this is apparent from this privacy policy.
Zhomer B.V. may provide your data to third parties insofar as you have explicitly indicated with regard to a specific third party that you give your consent to this and this is required in the context of your use of the services of Zhomer B.V. and/or insofar as this data cannot be traced back to you personally (such as automatically generated information, not being your IP or MAC address).
Zhomer B.V. may, for example, engage third parties to outsource activities, such as service providers contracted by Zhomer B.V. (e.g. IT service providers or marketing agencies), mailing houses, owners/authors of products you buy from Zhomer B.V. or of documents you download from the Zhomer B.V. website, sponsors of conferences or events for which you register and advertisers. Zhomer B.V. also sometimes shares your personal data with its group companies.
Zhomer B.V. does this in order to be able to make you tailor-made offers (or to have them made) and to bring you into contact with parties related to the subject. Zhomer B.V. bases the provision of your identification and contact details to these third parties on your permission. You have the right to withdraw your consent at any time. You can do this by contacting zhomer.nl/my-privacy.
Zhomer B.V. only shares your personal data with third parties who are established in the European Economic Area (EEA). Occasionally outside, but only with parties who are 'GDPR-certified' by the competent institutions (Google, Mailchimp) or who are affiliated to the EU-US Privacy Shield. Zhomer B.V. ensures that, if applicable, appropriate measures are taken when it transfers your personal data to third parties. Zhomer B.V. will, for example, enter into a processing agreement where necessary (which sets out restrictions on the use of your personal data and obligations with regard to the security of your personal data).
These third parties only process your personal data on behalf of Zhomer B.V. and for the benefit of (the purposes of) Zhomer B.V. Finally, Zhomer B.V. may provide your personal data to third parties if it is obliged to do so on the basis of legislation and/or regulations, if it is compelled to do so as a result of a lawsuit and/or in the event it deems this necessary in order to protect its own rights.
Ezine / Newsletter
Zhomer B.V. has been working in accordance with the AVG / GDPR working method for years with regard to your registration for our ezines. Your registration is always explicit. We therefore ask you to confirm your registration and preferences once more. After you subscribe you will then always have the possibility to register and unsubscribe by type of mail that we offer (editorial, commercial and partner). Unsubscribing and/or changing your preferences is possible at any time via the link 'GDPR Modify preferences' which is added at the bottom of each newsletter. 
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